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  • EmailJulie@jmfamilylaw.co.uk
  • Testimonials

    I can’t thank you enough for your patience and understanding. You managed to explain the process and the options in terms that we could understand and engage our confidence to an extent that we were so comfortable with the result that we felt that we could relax and leave it.

    Our meetings were very relaxed and friendly and your responses were timely and professional. We were introduced to you by recommendation and we have recommended you to another since, for whom you are acting.

    AND on top of all this your fees were very reasonable and your office comfortable and easy to access. Altogether a very pleasant experience and not daunting as we feared.

    Mr & Mrs L

    I would like to say huge Thank You for your work on my case. I would like, to be honest, and say: It was an expensive pleasure but worth it, especially if I met on my way such as nice lady like you. Good luck in the future.

    Mr H

    We were both very pleased and impressed with your service and will definitely come back to you again should the need arise and or recommend you to family/friends. Thank you.

    Mr B and Ms E

    I thought that solicitors could be unapproachable and perhaps talk in legal terms not easily understood by the general public. Julie was friendly and very straightforward, her advice was presented in a clear way that made the whole process simple.

    You provided clear friendly advice. Flexible arrangements with home visits possible.

    We would have no hesitation in recommending Julie McDonald for any family related law services they may require.

    You offered a flexible friendly approach. We felt we were given all the relevant advice without pressure and at a timescale to suit us.

    Should we require any future legal services, you will be the first person we contact. Thank you.

    Mrs S

    I had no real concerns, I was slightly worried it would be costly and I may have got tied in knots with legal jargon.

    The whole process was simple and I was not baffled by any legal jargon. Was also very impressed by the fees and transparency of any additional fees.

    Your three best points are:

    1. Dealt with me in a professional yet friendly manner and was reasonably priced.

    2. Very good, honest and professional service.

    3. How straightforward you made the whole process. Felt confident and relieved that my Will was finally sorted.

    Miss S

    My concern was the fact that I have no blood relatives to help with my financial affairs should I be unable to deal with some. Feel much more at ease since the LPA is in place.

    Your three best points are:

    1. Ease of appointments.

    2. Friendly yet professional manners.

    3. Promptness in dealing with issues.

    I would tell anyone looking for a Solicitor not to hesitate in contacting your office.

    I liked the friendliness and your ability to put a client at ease, answering questions in layman terms and the promptness of replies.

    Many thanks for a great service, in what is a delicate area for a client

    Mr B

    I found your advert in CB8.

    I have already recommended a friend to your services.

    Someone easy to correspond with – female to female.

    One point was it was rather difficult to post a letter by hand due to security but I knew that’s a good thing. So I must use the post.

    Ms W

    I was arranging a Will for my husband and I. Our Wills are now sorted.

    You are local, friendly and efficient.

    You were very easy to deal with, giving clear and concise advice.

    Mr & Mrs F

    I required advice on updating will and LPA. You were prompt, clear and readily available.

    Thank you

    Mrs L

    It’s always difficult to choose a solution. We found you very helpful and efficient.

    When asked what are the three biggest benefits of your services:

    1. Coming to our house.

    2. Thoroughly explaining everything to us.

    3. Friendly manner.

    You were very efficient and did the work thoroughly and efficiently.

    Will recommend you should an occasion arise.

    Miss B

    I thought that it was going to be traumatic with loads of forms and stuff to fill in and complicated questions to answer. You made it so easy.

    When asked what are the three biggest benefits of your services:

    1. Friendly.

    2. Availability.

    3. Helpful.

    She is great and so approachable.

    I liked the friendly professional service you provided and the way you put things into layman’s terms when filling in forms. You made it a lot less traumatic. Thank you so much.

    I always recommend you to anyone I know that needs legal advice.

    Mrs I

    You are professional in your services and have the appropriate qualifications.

    When asked what are the three biggest benefits of your services:

    1. Very friendly and welcoming.

    2. Dealt with all of my queries very thoroughly and professionally.

    3. One to one personal attention, not lost in a large legal company.

    Keep up the good work.

    Mr S

    From the first meeting with Julie I felt comfortable that I could afford to divorce my husband and that I had grounds to. Julie was very informative and gave me strength to ensure I had a fair settlement.

    Julie I believe charges at a fair rate for her services considering it is generally expensive to employ a solicitor. Being able to communicate by email is a massive improvement on postal communication, considering cost and speed. Julie gives a personal service and I felt at all times that she cared about me as a client.

    I would say that Julie charges a fair price, she is kind and efficient and gives sensible informed advice when required.

    I liked being able to email.

    I am very happy that I found Julie’s advent in a local Newmarket magazine. I feel she dealt with my case really well, informing me along the way about my rights. She acts in a professional yet personal manner and I feel she supported me through my divorce both legally and with the knowledge that I was doing the right thing for me.

    Ms P

    When asked what are the three biggest benefits of your services:

    1. Reasonable charges.

    2. Personal advice.

    3. Prompt responses.

    Reliable service offering peace of mind.

    Personal advice and prompt replies.

    I had peace of mind, when I decided to move further with the case.

    Ms C

    I would, and have already, recommended you to friends.

    Efficient, friendly and uncomplicated.

    Mrs S

    To be honest I didn’t know what to expect. I had spoken to a different solicitor previously and had found the advice leaving me feeling like I was going to struggle to get a fair outcome and kind of treated a little like I needed to show more consideration to my ex. As a result I was a bit confused and worried, but hoped for better advice.

    I found Julie’s service much better and was very pleased to have advice from a supportive and friendly solicitor.

    When asked what are the three biggest benefits of your services:

    1. Fair, correct advice that was specific to the case.

    2. Quick responses to questions.

    3. Made the whole process easy.

    I found it very helpful and painless.

    Friendly treatment, a solicitor who actually made me feel like she was on my side and there to support me through the process.

    Mrs K

    We needed a professional service to advise and implement wills and LPA’s

    We were delighted to find that your services were indeed excellent, professional and in layman terms, very understandable.

    When asked what are the three biggest benefits of your services:

    1. Complete.

    2. Speed of delivery.

    3. Succinct advice.

    We will recommend you wherever the opportunity arises

    Thanks so much for the help as we now have LPA’s and Wills sufficient to meet our requirements 100%

    Mr & Mrs F

    From the articles I read, I thought you only dealt in divorce, but you deal with so much more.

    You were very helpful, friendly, we could understand our discussions and felt at ease, asking if we couldn’t. The consultation at the start was particularly helpful.

    When asked what are the three biggest benefits of your services:

    1. Local

    2. Efficient

    3. Good advice and help

    Mr & Mrs E

    We were pleased to conduct our business in a relaxed environment. Everything was explained to us in clear, straight forward language which was easy to understand. Julie listened to our needs/situation and provided exactly what we needed in an efficient, professional manner whilst being very approachable and friendly..

    I would (already have) recommended friends and family to use your services. I have said you are down to earth and easy to talk to. Plus we were pleased with the cost and efficient service provided.

    When asked what are the three biggest benefits of your services:

    1. Being able to communicate by email made things quick and easy.

    2. Plus your relaxed and friendly nature.

    Mrs S

    Completely satisfied and the advice was very helpful. I was made to feel very comfortable and Julie gave really good advice.

    Mrs B

    Thank you for your friendly and efficient service regarding my divorce.

    I am very happy with how easy you made the whole process, and at a very reasonable price.

    I would not hesitate to recommend your services to all my friends and family.

    Mr C

    Many thanks for all your help and time, you were amazing, objective, and very reassuring at an extremely difficult time in our lives.

    Mrs B

    I thought the service you provided was fantastic. I turned up at a busy time of the year for you and despite this you could not have been more helpful in helping me to make out my will. I hope you had a good Christmas and hope you have a good year ahead. Please feel free to use my message on your website as I would recommend your service to anyone.

    Mr S

    In view of our limited mobility these days, it was extremely helpful that you could visit us at home to discuss the drafting of our Wills.

    Thank you for your prompt attention and completing the paperwork so quickly and efficiently. We were very grateful for your expert advice.

    Mr & Mrs H

    Found the whole proceedings to be simple and easy to understand.

    When asked what are the three biggest benefits of your services:

    1. Straight forward, no nonsense.

    2. Everything explained in an easy to understand way.

    3. Kept fully informed of what’s going on.

    I would tell people considering to use your legal services that if they have any worries or doubts about using a legal service for any reason, to use your service as they will be made to feel at ease and all those doubts and worries will go straight our of the window through your friendly and straight forward down to earth way.

    I liked using your service as it was friendly, easy to understand what I was being told, no hidden costs, everything upfront. All options explained.

    I would recommend your service to any one asking me if they knew of a legal service to use and will only be too happy to use your services again if I need to do so. Thank you for everything.

    Mr C

    We thought it would be a complicated process because we are not married and I am still married. Julie made it all seem very easy and uncomplicated. She was not at all phased. She was very calm.

    When asked what are the three biggest benefits of your services:

    1. The relief we have finally done this.

    2. That our family don’t need to worry.

    3. That there was no hidden extra costs.

    I would definitely recommend Julie. She was very professional and although she took her time with us, she did not take ages with providing our drafts and then our Wills.

    Julie came to our home out of office hours, which was a big help to us. She explained things to us so we could understand! She was very professional.

    If you are looking for a Solicitor to deal with family matters, I would definitely recommend Julie. She is calm, friendly but also very professional.

    Mrs C

    Thought it would be overly formal, but it was a nice relaxed meeting.

    When asked what are the three biggest benefits of your services:

    1. Friendly.

    2. Approachable.

    3. Straight forward.

    Your services were efficient, quick and simple.

    Mrs W

    Julie has a refreshingly unfussy approach to doing business, with none of the stuffiness one might feel about a visit to a solicitor. I had agonised over making a will and how best to draw it up, but engaging with Julie set those concerns aside. In addition she was able to highlight some areas about which I would never have thought. It made will making a pleasure and one which I can highly recommend.

    Mr A

    You offer a friendly and efficient service.

    When asked what are the three biggest benefits of your services:

    1. Efficiency.

    2. Understanding.

    3. Feeling of support.

    We most liked your support and the manner in which you gave your support.

    Mr & Mrs M

    Having previously made a Will over 20 years ago to protect our infant children we were looking to update this. We now have a Will that reflects our family’s changing circumstances which we are happy with.

    When asked what are the three biggest benefits of your services:

    1. Friendly and approachable.

    2. Tailored well to our needs.

    3. Good value.

    Would be happy to recommend you to others. Would like to thank you for all your help and wish you every success in the future.

    Mr & Mrs M

    I didn’t have any concerns in using your legal services and my perceptions were clear after our initial meeting.

    Having the flexibility of meeting in the evenings in one’s own home or to arrange a time to meet at the office was a great benefit.

    Miss M

    Julie visited us in our home to discuss and prepare our Wills and we found her to be not only very professional but also very easy to talk to and a pleasure to deal with.

    She made the whole process very stress free and at a very reasonable price too. We now have peace of mind that our Wills have been done properly and is one less thing to worry about.

    Mrs P and Mr F

    Julie explained everything in easy to understand language in our own home at a reasonable price.

    When asked what are the three biggest benefits of your services:

    1. Home visit.

    2. Friendly.

    3. Knowledgeable.

    Julie is very helpful and knowledgeable and makes you feel at ease. We found Julie was very friendly and didn’t mind us firing different questions at her. We would definitely recommend her to other people.

    Mr & Mrs K

    You are a very nice, competent, highly qualified solicitor. Also you provide a much needed and excellent service.

    When asked what are the three biggest benefits of your services:

    1. Completing a valid legal document for future reference.

    2. Making my son’s work so much easier when he will need it.

    3. The prevention of family disagreements on who should get what and my peace of mind knowing I have a valid, current Will.

    Your costs are excellent for work well done. You are a pleasure to deal with and thank you.

    Mr O

    As I hadn’t heard of Julie McDonald, I wondered what the service would be like. I was surprised how friendly Julie McDonald was. It was only by going to Newmarket Day Centre that I hard about you.

    When asked what are the three biggest benefits of your services:

    1. You came to my house as I don’t drive.

    2. You can tell I also have bad eye sight.

    3. The price was very reasonable compared to a Cambridge solicitor.

    I most liked your friendliness and how quick my Will was completed.

    Mrs G

    I was unsure about using a solicitor who was not part of a practice. Having met with you and had your services explained, I was extremely pleased.

    When asked what are the three biggest benefits of your services:

    1. Friendly.

    2. Helpful.

    3. Given me peace of mind.

    I will be recommending you to anyone else I meet who needs a solicitor.

    Mr B

    I was attracted by the straightforward language you used on your flyer. I was dubious because you were so much cheaper than the other practices which I approached for a Will. However, your explanation seemed very logical. I was slightly dubious about you not having a physical office for traceability, but I looked you up on the Law Society and was reassured – and your prices were impossible to better.

    Your professionalism removed any doubt about your status. Your straightforward and accessible approach was confirmed.

    When asked what are the three biggest benefits of your services:

    1. Convenience of coming to the house.

    2. Cost.

    3. Approachability.

    Although it was a very simple and small job, you made me feel valued and in no way belittled, as can happen sometimes when lawyers embark on jargonistic explanations. You took time to care and to answer eery query I had. Thank you.

    Miss M

    Julie is friendly, approachable and very pleasant in giving her professional advice. She has also been very efficient.

    When asked what are the three biggest benefits of your services:

    1. Friendly, personal attention.

    2. Being prepared to come to our home.

    3. Being happy to broaden discussion beyond immediate issues. We appreciated the time you gave us at our initial contact.

    You have been very efficient. You were prepared to come to us and your charges were reasonable.

    Mr & Mrs S

    We were concerned that we had not updated our Wills. Also we needed advice reference Powers of Attorney and a Solicitor to do the legal work. We now have peace of mind.

    When asked what are the three biggest benefits of your services:

    1. To have a home visit.

    2. Someone that we could talk to and felt at ease with.

    3. Thorough explanations.

    You explained things thoroughly and made one feel at ease. Also things went quickly and efficiently.

    The fees charged for these services were very reasonable.

    Mr & Mrs N

    Friendly, efficient, home visits very convenient, easy to understand advice and helpful.

    When asked what are the three biggest benefits of your services:

    1. Home visits with free consultation.

    2. Impartial advice.

    3. Competitive rates.

    Mr C

    Very helpful and prompt service.

    When asked what are the three biggest benefits of your services:

    1. Very friendly.

    2. Well explained.

    3. Able to do at home (by you doing home visits).

    Mr H

    Your phone call [to tell me that the Consent Order was approved by the Court] was the best news I could have had and my tears were of pure joy and relief that nearly 7 years of anxiety is finally over. I still haven’t quite come down to earth yet and want to embrace this feeling of freedom for a long time to come.

    I want to thank you for your professional approach and for talking in plain English to enable me to understand a little better how the wheels turn in the legal minefield of divorce!

    Mrs S

    It was easy and cost a lot less than we thought it would.

    When asked what are the three biggest benefits of your services:

    1. Convenience of evening appointments.

    2. Cost.

    3. Friendly and helpful.

    Cost less than you would think and convenient appointment times at home.

    Would definitely recommend to friends and family.

    Mrs O

    When we met you we were immediately at ease.

    When asked what are the three biggest benefits of your services:

    1. Home visit.

    2. Clear and precise conversation.

    3. Everything done in time limit and no chasing necessary.

    You were easy to talk to, everything explained clearly.

    We wish you well in the future.

    Mrs F

    I had never needed to use a Solicitor before but you were recommended by the CAB in Haverhill.

    My expectations were more than surpassed.

    When asked what are the three biggest benefits of your services:

    1. Good communication.

    2. Very helpful.

    3. Seemingly excellent knowledge of family law.

    I most liked the speedy response to correspondence, the friendly and helpful attitude and general feeling that I was important.

    You’re a brilliant Solicitor and a very nice person.

    Mrs W

    I had no idea of some details involved in the wording of an up to date Will.

    Having talked to Julie and having things explained to me in a way that I understood, I felt more confident about this.

    A big benefit was being able to see Julie at home where I felt more relaxed. Having someone who understood what I needed was extremely helpful.

    You are kind and helpful and I would definitely recommend you.

    I most liked the home visits and the way you explained things and also you listened to my questions and told me things in an easy way, so that I understood.

    I would say that although nobody likes making Wills, etc. I felt very at ease with you. Thank you for all your help Julie.

    Mrs L

    I was worried it would be a difficult procedure, but it was so easy with the right guidance.

    When asked what are the three biggest benefits of your services:

    1. Home visits.

    2. Friendly.

    3. Honest and open.

    Julie answered all my questions, no matter how many I asked.

    Mrs H

    It was explained in terms I could understand.

    When asked what are the three biggest benefits of your services:

    1. Home visit.

    2. Relaxing.

    3. Explained in terms I could understand.

    I found this a very pleasant experience, not scary like it can feel in a Solicitor’s office.

    Mrs P

    When asked what are the three biggest benefits of your services:

    1. Fast.

    2. Home visits.

    3. Satisfaction.

    Mr S

    I instructed Julie McDonald recently for advice on writing a Will.

    The totally professional and friendly service was outstanding from start to finish.

    Prompt and efficient with clear and easy to understand advice I would recommend Julie to anyone!

    She visits at home and arrives on time!

    The fees charges are very reasonable too.

    Mr N

    We already had a Will, done about 16 years ago, but when our daughter looked into it, the firm had disappeared.

    So we done it with a local firm we could trust and came to you.

    You came to the home and explained everything to us.

    We felt at ease when you explained it all to us.

    Mr & Mrs S

    I was very concerned that if I should suddenly become ill or mentally incapable of being able to manage my assets, that I had nothing in place to do this. It has now changed, so that I now feel relaxed in the knowledge that everything will be managed by my daughter and son-in-law, as to how I would want it to be.

    When asked what are the three biggest benefits of your services:

    1. Very clear and expert knowledge and advice as to what was the best thing to do.

    2. Being able to talk with your company in the relaxed and comfort of my own home.

    3. The very reasonable cost of your service.

    If you are concerned in any way about taking out Lasting Power of Attorney, please talk to Julie McDonald for the very best advice, and to be able to put your mind at rest.

    Mr I

    I was worried about not being able to visit a Solicitor for a Will. Having had a home visit, all worries disappeared.

    When asked what are the three biggest benefits of your services:

    1. Confidentiality.

    2. Easiness of operation.

    3. Quickness of service.

    I have already given your contact details to a friend.

    Mr G

    Julie made what we thought would be a complicated process, very simple for us both.

    Julie was very flexible regarding appointments and worked around our busy schedule.

    When asked what are the three biggest benefits of your services:

    1. Flexible appointment times.

    2. Fast response to emails.

    3. Friendly and efficient service.

    Highly recommended and we would be happy to use your services again.

    Mrs B

    You talked me through and made me feel that I could do it on my own.

    When asked what are the three biggest benefits of your services –

    1. Do not have to leave home.

    2. So quick and easy.

    3. The price was very good.

    What I most liked about your services was that you were very friendly and quick.

    Mrs O

    I had no concerns about you as you were recommended as a good person. I also read your newspaper write-up.

    When asked what are the three biggest benefits of your services –

    1. A straightforward friendly approach.

    2. Sound sensible advice.

    3. Your attention to detail, e.g. re-checking the charity addresses.

    What I most liked about your services was that I saw you so quickly, and all was done as you said it would be.

    I would tell others who are considering using your legal services to definitely go ahead.

    Mrs P

    Julie treats you as a person. Is never in a rush to get rid of you and out the door. A truly genuine, caring person and nothing is too much trouble for her. She also explains things to make sure there is no misunderstanding.

    When asked what are the three biggest benefits of your services –

    1. The phone call when I could talk to you and not feel that I was wasting your time.

    2. The follow up of the appointment on the computer.

    3. Complete comfort that I was in my own home and not rushed.

    A very nice person and I hope all goes well as she deserves to do well.

    Mrs E

    Thank you for all your hard work in connection with the completion of our Pre-nuptial Agreement. I have been impressed, not only by your efficiency and professionalism, but also by your great interpersonal skills and friendly manner. Doing business with you really has been a pleasure!

    Mr W

    I was concerned about visiting a traditional office because of the thought of dealing with a ‘name’ behind a desk!.

    The benefits of your services are:.

    1. Home visits.

    2. Personal and friendly service from the very first contact.

    Everything was made so easy.

    Mrs T

    It was really good to be able to discuss impartially the various issues regarding my Will, and to learn some of the strategies that I could consider.

    The three biggest benefits of your services are:.

    1. Excellent, impartial advice that is clearly current and very knowledgeable.

    2. Not feeling pressurised and so being able to take proper time to consider the various aspects of my Will.

    3. A real personal service, not the usual anonymity that I feel with other solicitor practices..

    Thank you so much for your time and expertise, it has been very valuable.!

    Mr R

    I expected that writing a Will would be tricky as we have children by previous marriages, the house is owned by me, but I don’t want to deprive my husband of a home if I die first, etc. I expected it to take longer to sort out.

    The whole experience was effected smoothly and efficiently, with those prior conceptions totally eradicated.

    I would encourage others to use your services as they are friendly, clearly very well-informed, and expedited swiftly and efficiently.

    For me (as an ‘ex-Lucy girl’) it was good to put business in the direction of another alumna. Also, I felt that we ‘clicked’ and I could happily do business with you. Some solicitors are so detached and impersonal – even when dealing with very personal, and potentially sensitive, matters. This certainly wasn’t the case with you!

    Mrs R

    We found Julie’s Will writing offer very competitive.

    Very efficient correspondence and Will documents turn around.

    We would recommend Julie’s Will writing service as we found it very efficient and tailored to our personal needs. We found meeting with Julie very pleasant and personal.

    Mr & Mrs C

    I would like to take this opportunity to thank you for everything you have done for me over the last month and I know you have gone out of your way to try and keep the costs down for me which I really appreciate.

    You will always come highly recommended by me if anyone I know ever needs help.

    Mr F

    I contacted you with several other local firms. Unlike other firms, your reply was prompt, positive and clear and the fee you proposed seemed very reasonable. As things progressed it became clear that your comments were expert and to the point. You didn’t quibble unnecessarily in order to bump your fee, your replies were comprehensible and continued to be prompt.

    After this experience I would not hesitate to recommend your services to a friend and will most certainly come back to you should I require a specialist in Family Law again.

    When asked about the benefits of your services, my response was

    • Sensible, expert, comprehensive and comprehensible advice
    • Quick replies which are professional and personable
    • Reasonable fees stated up front, with no padding

    I would suspect that you would be a good person to work with under stressful circumstances such as divorce.

    Ms M

    Julie gave me the sound advice and expert representation I needed during a very difficult divorce. Not only did help with contact issues, but financial ones too, in a complex set of circumstances with an ex based overseas.

    She was more than just a voice at the end of the phone, I felt in very safe hands throughout. And when I contacted her many months later for an urgent copy of my Decree Absolute, she found the document I needed and had it emailed to me within fifteen minutes! That kind of service is rare, and I can’t recommend her enough.

    Miss K, Cambridge

    Making a first Will I wasn’t sure what to expect. However Julie gives practical and clear advice and helped me make the right decisions. I have recommended her to all my friends.

    Mrs B

    Julie was a wonderful find. She supported me through a difficult time explaining all the legal processes and options open to me and my son. She was friendly and caring and I would recommend her services to anyone.

    Mrs B

    I have known Julie for several years during time which she has briefed me in my capacity as a family law barrister.

    I can confidently say that in all that time she has always demonstrated a deep understanding of the law and facts of each of her cases.

    She always puts the interests of her client first, whilst at the same time litigating in a sensible and professional manner, never losing sight of the real issues involved. Her approachable, friendly, down to earth attitude is both refreshing and confidence inspiring for her clients.

    I have no hesitation in recommending her to someone in need of a quality family law specialist.

    Clive Sutton, Barrister

    I would have no hesitation whatsoever in recommending Julie. She dealt with my affairs in a very professional, friendly, compassionate and speedy manner. She was always on hand to deal with any queries I had.

    Mrs M
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