What were your perceptions or concerns before you used my legal services?
My last visit to a solicitor was in a cramped office, overflowing with torts and legal documents. Phones going constantly and interruptions from earnest underlings. A dour experience and I expected more of the same.
How has that perception changed?
Bright and airy office with an attentive, cheery solicitor.
What are the three biggest benefits of my services?
Close to home
Dealing almost exclusively with family matters
Not put off by unshaven men in short trousers
What would you tell other people who are considering using my legal services?
Use the side door if you want to gain entrance
Don’t be apprehensive
There is usually a comforting answer to your problems
What did you most like about my services?
Knowledge of the subject
Offering to do more if required
Is there anything else you would like to add?
Friendly and welcoming.