What were your perceptions or concerns before you used my legal services?
Our perceptions of legal services after having only made Wills and property purchase in the past was that of stuffy formal offices and legal jargon that we couldn’t really understand. The solicitor did not put us at our ease and the long drawn out Will was difficult to understand.
How has that perception changed?
As a result of the service we received from Julie McDonald, that perception has completely changed. We felt completely at ease, felt free to discuss any questions, the atmosphere was both formal and informal. The Wills are short and in language that we can understand! Wonderful !!
What are the three biggest benefits of my services?
Flexible appointments within the office or at home visits.
Fast and efficient service.
Clarity of information.
What would you tell other people who are considering using my legal services?
We would tell them to go ahead, we don’t think they could find a better service, in terms of punctuality, clarity and delivery.
We feel that it was a very efficient, cost effective service.
What did you most like about my services?
The relaxed atmosphere!
Julie’s depth of knowledge and friendly personality. Julie was very approachable at all times and we felt that our interests and concerns were bring looked after at all times. We felt she gave a very professional service.
Is there anything else you would like to add?
The rest of the team were very polite and helpful! All in all it was a very pleasant experience.