I did not have any concerns. My Perception was that you would be able to help me to contrast my will.
The benefits of your services are:
- Patience: it took me ages to get back to your e-mails, make decisions, read drafts and make edits etc. and you were always courteous, professional and understanding throughout our dealings; you always answered my questions and queries in an accessible jargon-free so that I understood the process, the legal aspects and different terms.
- Value for money: I was very appreciative that you kept the fee the same from when I first contacted you.
- Friendly and Approachable: this makes a big difference when discussing what I would like to happen what I would like to happen in the event of my death and I would certainly recommend your services to others.
I would say that the service is very good, affordable and professional whilst still retaining a personal touch.